Abstract of "Inside USITT: New Database Helps Uncover Meaningful Information" by Holly Monsos and Michelle L. Smith

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Inside USITT: New Database Helps Uncover Meaningful Information

By Holly Monsos and Michelle L. Smith
Published in Vol. 43 no. 4 (Fall 2007): 76
ABSTRACT: The ability to track renewal and retention rates, thanks to the new USITT database, will show where there might need to be some changes and/or improvements.




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