Rental Manager

Job #2527

Job Type Full Time
Location Cleveland, Ohio
Field Lighting Design & Technology
Post Date Nov 18, 2021
Salary $17-$22 per hour

The rental manager will be responsible for the inside sales process, which begins with helping clients determine their rental needs, creating an accurate equipment order, and following through to ensure the order is successfully executed. This position requires immense attention to detail in the sales process, as well as internally through the management of rental inventory fulfillment needs. They must provide excellent customer service for our clients, but also work well with the rental shop operations personnel to maintain a productive and profitable rental shop. The ideal candidate will have excellent time management, multi-tasking, communication and issue resolution skills.

Reports to: Rental & Production Department Manager


Duties and Responsibilities:
• Handles inside rental sales via incoming calls and website requests
• Manages and fulfills their office’s rental inventory overbookings via interoffice transfers and subrentals
• Works with Shop Management to ensure seamless transition from an order sale to the order fulfillment by rental shop personnel
• Assists with their office’s R&P payroll including labor invoice entry
• Works directly with Operations to maintain accurate rental inventory
• Assists with outside sales support as needed
• Works with other departments/offices to ensure “One VLS”

Qualifications and Education:
• Bachelor's degree in technical theatre or commiserate experience in the lighting industry
• Strong communication and collaboration skills
• Experience with rental management software (IntelliEvent preferred)
• Knowledge of theatrical and entertainment products and services
• Good customer service skills


• Safe driving record

Vincent Lighting Core Values:

• Do the right thing
• Own it
• Customer Driven
• Creative problem solutions

Vincent Lighting Systems’ core focus is to create customers for life while creating entertainment technology solutions

Vincent Lighting Systems is an equal opportunity employer (EOE) and a drug-free workplace.