The Installation Supervisor for Broadcast, Media, and AV (audio visual) is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients’ buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site.
This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed.
What will you be doing?
Possesses all skills from Senior Install Tech position to drive successful completion, quality control and achieve goals
Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
Technologies that need support are Teams Video conferencing systems, recording and or streaming, Control room systems including - Cisco, Ross, Tricaster, QSC, Seervision, LG, Megapixel, Cyviz,, etc. and associated Video Production equipment, and advanced support for digital signage systems.
Experience and competency with manufacturing tools and platforms used for configuration and problem resolution of audio-visual technologies such as Shure, QSC, Ross, etc.
Leads and delegates tasks to multiple install crews, subcontractors and union trades. Will be required to regularly lead a team on large projects
Oversee all field operations and report progress, status and issues to project manager
Supervises the physical installation of a wide variety of technology into a wide variety of locations
Maintains all quality control on jobsite, checking all work from employees, subcontractors and union trades. Managing any discrepancies in our standards
Able to read and understand functional design drawings and cable riser diagrams
Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines
Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager
Able to build and wire custom panels from engineering drawings
Advanced Fiber optic cable handling, installation termination and testing
Provide training and assistance to on-site install techs
Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirement in this area)
Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.
Education/Certifications:
High school or equivalent experience
AVIXA CTS Certification is desired
AVIXA CTS-I Certification is highly encouraged
OSHA 30 Certificate desired
Other relevant certifications may be required or preferred based on the technology focus of the position.
Required/Desired Knowledge, Experience and Skills:
4+ years as an installation technician, in a leadership capacity; or related industry experience
Familiarity with a wide range of broadcast installations, audio, video and networking equipment including Cisco, Ross Tricaster, QSC, Seervision, LG, Megapixel, Cyviz, etc. and associated Video Production equipment, and advanced support for digital signage systems
Possess advanced AV installation skills
Knowledgeable of low voltage electrical concepts, cable management concepts
Good verbal communication skills and good customer service skills
Ability to diagnose, troubleshoot and resolve technical problems