Job Responsibilities, Duties and Essential Job Functions:
EPS provides our clients with detail-oriented, full service and support from concept to creation. There are six services that EPS offers: Project Management; Spectaculars; Rigging and Inspections; Mechanical Design; Performer Flying; and Training. We serve clients in all aspects of the entertainment industry, including major theme parks and leisure cruise companies. The EPS Show Operations and Maintenance Support reports to the EPS Head of Installations & Show Support.
Our ideal candidate is highly organized, self-motivated, flexible, proactive and follows up without prompting. This person should be professional, exceptional with time management, and have the capacity to handle multiple tasks and requests simultaneously. EPS is a team-oriented setting. Show Operations and Maintenance Support is part of that team, and must be willing to learn, grow and develop to support the needs of the team and EPS.
Show Operations and Maintenance Support duties and responsibilities include maintaining client relationships and ensuring clients are satisfied, and all equipment is in good working order. Show Operations and Maintenance Support will perform both site visits for inspections and office support for client requests. As the primary representative for EPS in day-to-day interactions, Show Operations and Maintenance Support must excel at providing the exceptional customer service for which EPS has become known.
- ETCP certified rigger
- Undergraduate degree in technical theatre or related study required
- Minimum of five years of experience in entertainment and rigging
- Experience with automation control and rigging systems
- Frequent travel required, domestic and international
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Proficient in MS Office
- Detail-oriented, multi-tasker, team player with discretion, experienced with excellent
judgment